Philips Support

My Philips Vacuum Cleaner does not switch on

Published on 30 May 2023

If your Philips Vacuum Cleaner does not switch on, there might be a simple solution. Discover how to solve this yourself below.

Your Philips Vacuum Cleaner is not plugged into the mains

If the device is not plugged in, please plug it into the mains.

The on/off button is not pressed correctly

It is important to make sure you press the on/off button firmly.

If your Philips Vacuum Cleaner's on/off button is not pressed correctly, it will remain off.

The batteries of the remote control are empty

Please check if your Philips Vacuum Cleaner switches on without the remote control by pressing the on/off button on the device itself. If so, then the batteries of your remote control are empty. This situation only applies to vacuum cleaners with an infrared remote control.

In this case, replacing the batteries will solve the problem.


If none of the previous options apply to you, then there might be a technical failure with your Philips Vacuum Cleaner.
In this case, we recommend that you contact us for further assistance.

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