Philips Support

My Philips Vacuum Cleaner does not switch on

Published on 17 November 2023

If your Philips Vacuum Cleaner does not switch on, there might be a simple solution. Discover how to solve this yourself below.

If the device is not plugged in, please plug it into the mains.

It is important to make sure you press the on/off button firmly.

If your Philips Vacuum Cleaner's on/off button is not pressed correctly, it will remain off.

Please check if your Philips Vacuum Cleaner switches on without the remote control by pressing the on/off button on the device itself. If so, then the batteries of your remote control are empty. This situation only applies to vacuum cleaners with an infrared remote control.

In this case, replacing the batteries will solve the problem.


If none of the previous options apply to you, then there might be a technical failure with your Philips Vacuum Cleaner.
In this case, we recommend that you contact us for further assistance.

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.