- Check whether the breast pump cushion has been placed on the breast correctly
- Check the Silicone diaphragm (refer to user manual): Are there small slits in the Silicone diaphragm? If the Silicone diaphragm is damaged or broken, please order a new one to replace the defective item. You can also contact the customer support centre for additional assistance
- If the pump does not come away easily from the breast, it may be necessary to break the suction by placing a finger between the breast and massage cushion or between the breast and pump funnel
- If the pain persists it is best to stop using the breast pump and consult your breastfeeding advisor