Philips Support

My Philips Kitchen Device cannot find my home Wi-Fi network

Published on 24 October 2022
If your Philips Kitchen Device cannot find your Wi-Fi network, please find possible causes and solutions below.

There is no light on the Wi-Fi LED of my Philips Air Cooker/Airfryer

This means that your Air Cooker or Airfryer is not connected to your home Wi-Fi anymore. You might have changed your home Wi-Fi network and need to set up your appliance again.

Air Cooker:
Start the Wi-Fi setup process by entering Tools → Settings → Wi-Fi Setup on your appliance and follow the on-screen instructions.

Make sure that your Airfryer is a connected modelHD9280, HD9255, HD9285.
To start the pairing process, either long-press the temperature down button and follow the instructions in the App, or start the setup directly from the settings in the NutriU App.

Wi-Fi network not listed

Please try clicking the reload button to refresh the list.

If your network is still not listed, please unplug your Philips Kitchen Device and wait 15 seconds, then plug the appliance back in and try again. 


Connection to a 5 GHz network not working

The Airfryers HD9280, HD9255 and Air Cooker NX0960 are equipped with a Wi-Fi module 802.11 b/g/n with 2.4 GHz band.

If your home Wi-Fi router is configured to a single 5 GHz band, try switching to dual-band network mode to enable the 2.4 GHz band. Then connect your smartphone to the 2.4 GHz network and follow the steps to set up your appliance.
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