If your appliance has stopped working, please check the following:
1) Keep in mind that the appliance switches off automatically after each sterilizing process
2) Check the appliance for damage
3) Check if the electrical outlet to which the appliance is connected is live
If your appliance still does not work or if it is damaged, take it to your local Philips dealer or call the Customer Care Center.
Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.