| Terminology | Description |
| Asset Description | Philips internal asset description |
| Asset ID | Philips internal asset number |
| Case - Priority | 1 - Critical Need 2 - System Down 3 - System Restricted 4 - Intermittent problem 5 - Scheduled Activity |
| Case activity -Type | Problem Reported by customer Safety Question T2 Activities External Remarks |
| Case Number | Philips internal case number |
| Case Origin | Phone: case reported via Philips Customer Care center by phone Web: cases reported via Customer Services Portal |
| Case Status | New: Case is logged. In Process: Philips Service Engineer is handling the case Fixed: Reported issue has been solved. Closed: Case is closed and archived. |
| Custom Asset Name | Customized asset name entered by Customer Portal Manager |
| Event Type | Corrective Maintenance Preventative Maintenance Field Change Order Installation Application Support Customer Information Contractual Upgrade |
| Expiration Status (Contracts) | Green: >90 days from today Yellow: >30 and <90 days from today Red: <30 days from today |
| Functional Location Description | Physical location of the device/asset as per Philips install base records |
| Install Date | Installation date as per Philips install base records |
| Line Item Description | Description of the Philips contract |
| Line Item Number | Entitlements number from Philips Contract Number associated to this asset |
| PO | Purchase Order |
| Product Modality | Group of Product family such as: MR: Magnetic Resonance US: Ultrasound, CT: Computed Tomography IXR: Interventional X-Ray |
| Report Closure Date | Closure date reported by Philips Service Engineer |
| SAP SWO | Internal Philips SAP reference number |
| Serial Number | Serial Number of the Asset |
| Service Contract | Philips Service Contract Number |
| Service Performance & Quality Report | If entitled for your asset, you're able to download the Service Performance and Quality Report for this asset |
| Service Type | Onsite Remote Bench repair Parts Only Sub-contractor service |
| Ship To | Account to which the contract has been sold to |
| Status | Active, Inactive, … |
| Technical ID (Tech ID) | Philips internal technical ID |
| UDI | Unique Device Identifier |