• Professional healthcare
  • Products & Services
  • Inspiration
  • Support & Contact
  • Shop
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
  • Consumer productsConsumer products
    • Home
    • Support
    • Product registration
    • My Philips
  • Healthcare professionalsHealthcare professionals
    • Home
    • Products
    • Services
    • Specialties
    • Solutions
  • Other business solutionsOther business solutions
    • Lighting
    • Automotive
    • Dictation Solutions
    • More
    • Hearing solutions
    • Display solutions
  • About usAbout us
    • Home
    • News
    • Investor Relations
    • Careers
    • More
    • Innovation
    • Environmental, Social and Governance
  • Contact and supportContact and support
    • Customer support
    • Professional healthcare support
    • Company contacts
  • Stay up-to-dateStay up-to-date
  • Select your country / languageGlobal / English
  • Privacy Notice
  • Terms of use
  • Cookie notice
© Koninklijke Philips N.V., 2004 - 2025. All rights reserved.
Philips OneSpace Insights
Optimization Services
  • OneSpace Insights
  • nurse looking at the scan report
  • doctors looking at the patients
  • doctors talking to each other
  • OneSppace Insights

Philips OneSpace Insights

Optimization Services
Philips OneSpace Insights is an enterprise cloud-based solution for healthcare facilities, offering advanced analytical capabilities.
Ensure business continuity, unlock new analytical capabilities and identify opportunities for improvement. With a single point of entry, Philips OneSpace Insights provides uniform views across sites, departments, modalities and vendors of your medical equipment. OneSpace Insights, your enterprise cloud solution with advanced analytics, optimizes business outcomes and drives continuous improvement.
  • Optimize operations in your healthcare with a cloud enabled suite of dashboards with advanced analytics capabilities.
  • Gain a single, unified view with OneSpace Insights dashboards for performance insights, seamless service and asset management.

All Philips professional healthcare customers can open, track and manage equipment service tickets in our Customer Services Portal at no cost. Register for an account here.
For all support resources and contact information, visit our Support hub.

Video

Introduction to dashboards

(89.33 MB)

Inventory dashboard

(57.15 MB)

Service performance dashboard

(49.34 MB)
See all
Service delivery summary

OneSpace Insights cloud-enabled dashboard suite is available 24/7 through Customer Services Portal. Service levels include:

  • Basic dashboards: ​

Inventory: Gain equipment lifecycle insights for unified enterprise-wide and holistic asset management. ​

Service performance: View uptime and fleet service performance insights. ​

  • Premium dashboards: ​

Assessment: Define equipment status and priority for investment.

Cybersecurity1: Manage security and vulnerability of assets. ​

Utilization: Monitor system performance. ​

Dose Management2: Gain insights into radiation dosage. ​

What’s included in OneSpace Insights
Benefits

OneSpace Insights is a cloud-enabled suite of dashboards with advanced analytics capabilities to optimize healthcare operations. Access via the Customer Services Portal.

  • System uptime: track fleet, assets and service performance and optimize availability.
  • Improve staff and patient experience: Access cross-department utilization insights to optimize planning, procedures and workflows.
  • Enable operational efficiency: Assess inventory and performance metrics to plan investments and ensure full utilization.
  • Enhance cybersecurity: Get the latest software releases for continuous protection.
MR Field Service Engineer with Head of Department
Our approach
We take a data-driven, enterprise-wide approach to deliver this cloud-based solution offering advanced analytics capabilities for improved system management and performance.
Six dashboards, one centralized viewBasic and Premium options
Single point of entry via Customer Services Portal
Why now

Typical operational performance management challenges encountered by healthcare providers include:

  • Fragmented information
  • Varied data across vendors
  • Scattered and inconsistent performance management
  • Missing views, incomplete asset lists and ad hoc methods of replacement planning

Head of Department and Key Account Manager in Hospital Corridor
Financial and delivery model

OneSpace Insights offers flexible delivery models to fit your specific needs. Choose from a range of options. These include free access to the Service Management pack, which includes the Customer Services Portal, Contract Management, Planned Maintenance, Service Performance Manager dashboard, and Inventory dashboard.

Additionally, enhance your analytical capabilities with the Asset Management pack and Performance Analytics pack which includes Assessment, Cybersecurity, Utilization and Dose management dashboards.

IGT Field Service Engineer and Head of Department

Typically we have static data points but data in the dashboard is active. It shows us the real time work status, including current state and full history. This helps us determine how to secure, purchase and manage devices. It's a game changer.

Grant Smith
Director Clinical Engineering Department
Duke University Health System
Grant Smith

Documentation

Introduction to dashboards
MP4|(89.33 MB)
Inventory dashboard
MP4|(57.15 MB)
Service performance dashboard
MP4|(49.34 MB)
Assessment dashboard
MP4|(61.84 MB)


Related services

  • Managed services

    Managed Services

    A comprehensive, vendor neutral solution designed to guide and support you in achieving optimized business outcomes

  • Customized service agreements

    Maintenance service agreements

    Discover flexible, customized RightFit maintenance service agreements that maximize lifetime value to ensure peace of mind.

  • Technology Maximizer

    Technology Maximizer upgrades

    Discover Technology Maximizer, an upgrading service for medical equipment to improve system clinical capabilities, performance and enhance security.

  • Remote maintenance

    Remote services

    Remote services include predictive maintenance, alert response and proactive monitoring to help decrease downtime without interrupting your routine.

Supported products

  • CT technologist using control panel

    Computed tomography

    See how Philips CT solutions use smart technology to enhance diagnostic confidence and help overcome clinical complexity and workflow challenges.

  • technologist comforting patient in the MR scanner room

    Magnetic resonance imaging

    Discover Philips MRI systems and solutions that deliver high-quality diagnostic imaging, improve productivity and enhance the overall experience.

  • Philips Radiography Systems

    Radiography

    Philips radiography systems provide excellent workflow and quality images to drive throughput and confident diagnoses.

  • Philips mobile C-arm image-guided therapy systems.

    Image-guided therapy systems

    See the range of Philips image-guided therapy systems that support clinicians during procedures as they decide, guide, treat and confirm.

Footnotes
  1. Only available for MR, IGT, CT, and DXR​
  2. Only available for IGT​
Disclaimer
Availability may vary based on selected systems and market. Please consult your Philips sales specialist for details.